Privacy Policy

Privacy Policy

This Privacy Policy describes how Zhengzhou Sendao Supply Chain Co., Ltd. ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

- Personal Information: Name, email address, phone number, shipping and billing address
- Payment Information: Payment details are processed securely by third-party providers and are not stored by us
- Device Information: IP address, browser type, operating system, and browsing behavior
- Order Information: Products purchased, order value, and transaction details

2. How We Use Your Information

We use your information to:

- Process and fulfill your orders
- Provide customer support
- Communicate with you regarding orders or inquiries
- Improve our website and user experience
- Send marketing communications (only with your consent)

3. Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, including:

- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers and logistics providers
- Website hosting platforms (e.g., Shopify)

We do not sell or rent your personal information.

4. Cookies

We use cookies to enhance your browsing experience, including:

- Remembering your shopping cart
- Analyzing website traffic
- Improving site functionality

You can disable cookies through your browser settings.

5. Data Security

We implement appropriate security measures, including SSL encryption, to protect your personal information. However, no online transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

- Access your personal data
- Correct or update your information
- Request deletion of your data
- Withdraw consent for marketing communications

To exercise these rights, please contact us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Zhengzhou Sendao Supply Chain Co., Ltd.  
Email: support@sendao.com